Dear Valued Customer

In order to enhance security and comply with updated industry regulations, we are introducing a password expiration policy. Gradually introduced over the next three months, all user passwords will expire every 90 days, if two-factor authentication is not enabled for the user.

This change is being implemented to ensure the continued safety and security of your account. Prior to the 90-day expiration, users will receive reminder notifications to update their password when logging in. If logging in after password expiration, the user will be prompted for existing and a new password.

Notice that the password expiration policy is only in effect for users without two-factor authentication enabled.

If you have any questions or need assistance, please don’t hesitate to contact our support team.

Thank you for your understanding and cooperation in helping us maintain a secure environment.

Best regards, Billwerk+