• We're thrilled to announce a powerful new feature in Billwerk that enhances your flexibility: Offline Payment Methods! This new "Custom" payment method empowers you, as a merchant, to create and manage payment options that may not be natively supported by Billwerk. Whether it's bank transfers, checks, or even cash payments, you now have the tools to offer your customers these alternative methods with ease.

Key Features:

• Custom Payment Methods: If Billwerk doesn’t support a specific payment method you want to offer, you can now create it yourself. Customize everything from payment instructions to logos and currencies.
• Flexible Payment Handling: Choose whether Billwerk should automatically mark the invoice as settled upon generation, or set it to pending, allowing you to manually confirm payment once received. This flexibility ensures that you can tailor the payment process to your business needs.
• Enhanced Visibility: The payment instructions you configure will be clearly visible to your customers in both the payment window and on the PDF invoices. Additionally, the logos and payment method names will be displayed in the payment window, ensuring a seamless and professional presentation of your payment options.
• Seamless Integration: The Offline Payment Method feature is API-first, like the rest of the Optimize platform. Automate your payment confirmation process by integrating with your existing payment systems. For instance, if you receive payment data through a webhook or batch file, you can set up middleware to automatically update the invoice status in Billwerk.
  

How to Offer Offline Payment Methods to Your Customers

Once you've configured and enabled your Offline Payment Method, there are two ways to offer it to your customers:

• Enable it in the Payment Window: You can allow your customers to choose the offline payment method themselves directly in the payment window. Simply enable the option, and it will appear alongside other payment methods.
  
  
  
• Manually Add the Payment Method: Alternatively, you can manually assign an offline payment method to a customer in the Optimize Admin. This gives you the control to select the payment method that best fits the customer's needs on a case-by-case basis.
  

Important Reminder:

Remember that transactions processed through offline payment methods require manual verification, as they are not tracked by our system. This feature gives you the control to manage these transactions, whether it's for a bank transfer, check, or any other method you choose to support.

We believe this new feature will significantly enhance your payment flexibility, making it easier than ever to meet your customers’ needs.

Start exploring Offline Payment Methods today and enjoy greater control over how you manage transactions!